Accommodation of clients (hereinafter referred to as the “Client“) in the MAGNUS Hotel, operated by Medmax s.r.o. , Skuteckého 30, 974 01 Banská Bystrica(hereinafter referred to as the “Hotel”) is governed by the legal order of the Slovak Republic and the present General Business Terms and Conditions comprising also the accommodation rules (hereinafter referred to as the “GBT&C“). The guest accommodated accepts the GBT&C as a contract term of the accommodation and is obliged to comply with their provisions.


  1. The present GBT&C apply to the contract of hotel rooms lease for accommodation, contracts of lease of conference and banquet rooms and Hotel rooms and other services provided to the Guest by the Hotel.
  2. The contract of accommodation is concluded by accepting the Guest´s request by the Hotel, whereas it is at the discretion of the Hotel, whether it would accept the booking (hereinafter referred to as the “Booking“). The Client is entitled to exercise the request for Booking against the Hotel in person, via phone or e-mail.
  3. The Hotel will only accommodate a Client, who is duly checked-in for the accommodation. For checking-in the Client is obliged to present the Hotel worker with the national ID card, passport or other ID document according to the Act No. 253/1998 Coll. on reporting the residence of the Slovak Republic citizens in the citizens register, as amended. Every Client, who is not a citizen of the Slovak Republic, is obliged according to the Act No. 404/2011 Coll. on the stay of citizens, as amended, to fill in and hand over the official form of stay reporting to the Hotel reception.
  4. The contracting parties  on the Hotel side are  (i) Medmax s.r.o., with the registered office at Skuteckého 30, 974 01, Company ID: 54246296, registered in the Business Register of the District Court of Bratislava I, Section: Sro, Insert No. 120519/B, and on the side of the Client (ii) a natural person or a legal entity. When a request for booking is filed by a third party, the party shall be liable against the Hotel together with the Client jointly and severally as a co-debtor for all the liabilities arising from the contract, unless the person proves to the Hotel that the Client takes over the liabilities.
  5. The Hotel provides the Client with services according to the Booking in an appropriate scope stipulated by the Decree of the Ministry of Economy of the Slovak Republic No. 277/2008 Coll. stipulating classification signs for accommodation facilities for assignment to categories and classes.
  6. In special instances, the Hotel may offer an accommodation other than the agreed one to the Client, if that does not differ significantly from the Booking.
  7. Unless agreed otherwise, the room booked is at the Client´s disposal on the day of the Client´s arrival after 2 p.m. The Client is obliged to free the room and hand it over to the Hotel on the day of departure till 10:00 a.m. In the case of delayed room freeing by the Client (i) till 3:00 p.m. the Hotel is entitled to charge the Client for the fee in the amount of EUR 50, (ii) after 3:00 p.m. 100% of the room price valid on the same day.
  8. Any room Booking, to which the  Client does not move latest till 12:00 p.m. on the day of arrival and at the same time no delayed arrival is agreed upon, may be terminated by the Hotel.
  9. For the services provided by the Hotel, the Client is obliged to pay the price agreed to the Hotel, otherwise the price stated in the Hotel´s valid price list available at the Hotel reception desk or on the Hotel´s website. The same applies for services and expenditures provided by the Hotel against third parties and caused by the Client. Latest on the last day of the stay, the Client is obliged to pay the price to the Hotel for the accommodation and all the services provided based on the submitted bill. If the amount of the services provided exceeds EUR 200, at the Hotel staff´s request the Client is obliged to pay the price for the services provided so far immediately.
  10. When making the Booking the Hotel is entitled to claim an advance payment from the Client up to the amount of 100% of the price of services provided. If the accommodation is booked, such Booking is binding for the Hotel only from the day of the advance payment to the Hotel´s account, unless agreed otherwise.
  11. If the Client cuts the stay agreed upon, the Hotel is entitled to charge the Client for the full amount of the price agreed for the whole period of the stay agreed.
  12. A payment by a credit card may be made before and after the service provision by the Hotel, namely based on the data provided by the Client needed for the payment. The Hotel has the right to charge the Client´s credit card additionally for any potential differences found after the Client´s departure, whereas the Hotel is obliged to inform the Client about it.
  13. The Hotel is liable for the loss on the Client´s items brought in or left in the Hotel according to the provisions of the Section 433 et seq. of the Act No. 40/1964 Coll. Civil Code, as amended.
  14. The Hotel shall not be liable for the items forgotten or lost by the Client. Any Client´s items forgotten in the Hotel will be registered and stored for the period of 3 months. The Hotel shall send any items forgotten to the Client only if required so.
  15. The Hotel shall not be liable for any losses incurred by the Client outside the Hotel.
  16. Without the consent of the Hotel staff the Client may not move furniture or do any adjustments in the Hotel room or premises.
  17. For safety reasons it is not suitable to (i) leave children younger than 10 years unattended by adults, (ii) keep guns or ammunition in the Hotel premises.
  18. Between 10:00 p.m. and 07:00 a.m. the Client is obliged to keep the night silent hours.
  19. Smoking is only permitted in reserved premises.
  20. The Hotel permits the entry and accommodation of animals in the Hotel according to the Hotel´s valid price list.
  21. The Client shall be liable for losses caused on the Hotel equipment according to appropriate valid regulations. If the Client causes any loss on the Hotel´s property, the Client shall be obliged to compensate the Hotel for the loss incurred on the last day of stay.
  22. Should any individual provisions of these GBT&C become ineffective or invalid, it shall have no impact on the effect of the remaining provisions.
  23. The Client is obliged to comply with the provisions of these GBT&C. If the Client grossly violates his/her obligations, the Hotel has the right to rescind from the contract of service provision before the expiration of the agreed term.
  24. These GBT&C apply from 01 June 2019.


The controller of personal data that the Client provides to the Hotel in relation to the Hotel services provision is Medmax s.r.o., with the registered office at Skuteckého 30, 974 01 Banská Bystrica, Company ID: 554246296, registered in the Business Register of the District Court Bratislava I, Section: Sro, Insert No. 120519/B and it processes it in compliance with the Regulation of the European Parliament and of the Council (EU) No. 2016/679 on the protection of natural persons with regard to personal data processing and free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and Act No. 18/2018 Coll. on personal data protection and on amendments and supplements to certain acts.